Terms of Service

Effective date: January 12, 2025

1. Agreement to Terms

These Terms of Service ("Terms") form a binding agreement between you ("Client") and Vixi LLC ("Vixi", "we", "our", or "us"). By using our services or visiting our website (vixi.agency), you agree to abide by these Terms.

If you do not accept these Terms in full, you may not access or use our services.

2. Our Services

Vixi Agency offers a variety of digital marketing services, including:

  • Website design and development
  • Search engine optimization (SEO)
  • Paid media and advertising (Google, Facebook, etc.)
  • Graphic design and branding
  • Social media management

2.1 Delivery Terms

We commit to delivering services with:

  • Professionalism, care, and skill
  • Timely updates and clear communication
  • Results aligned with the strategy and goals

3. Client Responsibilities

As our client, you agree to:

  • Provide accurate information and timely feedback
  • Respond to approval requests and content reviews
  • Ensure prompt payment as per agreed terms
  • Grant necessary access to digital platforms and data
  • Comply with all legal and platform-related regulations

4. Payment Terms

All services are billed monthly unless otherwise agreed in writing. Payment is due at the beginning of each billing cycle.

  • Late payments may result in suspension of services
  • All fees are non-refundable unless explicitly stated
  • Clients must maintain an active payment method on file

5. Ownership and Intellectual Property

Upon full payment, you will own the final deliverables. However, Vixi retains ownership of:

  • Proprietary tools and systems used in project execution
  • Third-party content or software not developed by Vixi
  • The right to showcase work in our portfolio (unless otherwise agreed)

6. Confidentiality

Both parties agree to keep confidential any proprietary, financial, or sensitive information shared during the project engagement.

7. Limitation of Liability

Vixi LLC shall not be liable for indirect or consequential damages including loss of profits or data arising from the use or inability to use our services.

8. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination:

  • Outstanding invoices must be paid immediately
  • Access to services and tools will be revoked
  • Confidential materials must be returned or destroyed

9. Changes to Terms

We reserve the right to update these Terms at any time. Clients will be notified of significant changes via email or our website.

10. Governing Law

These Terms are governed by the laws of the State of Texas. All disputes will be handled in the courts located in Dallas County.

11. Contact

If you have any questions about these Terms, you can reach us at:

Vixi LLC
Dallas, TX
Email: info@vixi.agency
Phone: (945) 954-2923